Author: Andrew Hamer
Price: £54.95 | November 2011
The third edition of The ICSA Guide to Document Retention provides invaluable guidance on the retention and disposal of key business documents and other records. It outlines the main principles that should be applied when framing a retention (and disposal) policy, and suggests a minimum retention period for documents based on good commercial practice and law.
Add to basket: Paperback
Price: £32.95 | June 2013
Difficult conversations are a natural part of human interaction and working life. Depending on how they are approached and how they proceed, they can present an opportunity to improve and make things work better, or they can lead to damaged relationships and lost business efficiency. This book is designed to help you recognise and prevent conflict, but also to deal with it when it does happen.
Authors: Rob Robson, Philip Davis
Price: £29.95 | June 2018
People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions, and a poor chairperson are just some of the factors that can make this a daunting task. This book will provide practical guidelines for overcoming the problems faced by minute takers and achieving accuracy in the minute-taking process.
Author: Jenny Robertson
Price: £44.95 | June 2016
This official study text for the ICSA Financial Decision Making module provides a clear understanding of how the process of creating and safeguarding shareholder value is managed in organisations and acts as a handy reference both for students and anyone who is involved in, or would like to learn about financial decision making.
Author: Danusia Wysocki
Price: £44.95 | June 2017
This official study text for the ICSA Financial Reporting and Analysis module covers the whole range of financial reporting and analysis topics, from an overview of the regulatory framework through to group accounting and the analysis of financial reports, providing a handy reference both for students and anyone involved in, or interested in learning about financial reporting and analysis.
Author: Kathryn Cearns
Price: £44.95 | January 2017
Authors: Douglas Armour, Santhie Goundar, Kelly Padwick, Lee Roach
Price: £44.95 | June 2018
Designed for those at the start of their journey to becoming a Chartered Secretary or Governance Professional, ICSA’s Foundation Programme provides an introduction to how organisations can be structured to achieve their objectives and the legal, regulatory and compliance frameworks they need to navigate.
Authors: Haley Camp, Jo Carré
Price: £44.95 | January 2017
Author: Claire Lea
Price: £59.95 | September 2017
The ICSA Health Service Governance Handbook is an essential publication for everyone involved in the delivery of governance within the NHS, as well as being the approved text for those studying the Health Service Governance module of ICSA’s CSQS qualification.
Author: Cecile Gillard
Price: £34.95 | July 2017
Packed with helpful advice, this book offers all the information needed to set up and run a successful charity. From legal parameters and their practical impacts, through finance and managing assets, to the roles and responsibilities of charity boards and trustees, the book provides both theory and practice, with case studies to examine where things have gone both right and wrong.
Author: Nicholas Currie
Price: £27.95 | July 2013
How to Run a Limited Company covers the entire life-cycle of a company, from formation and registration through core compliance tasks such as managing shares, meetings, and reports and accounts, through to wind-up and insolvency. The book will provide readers with the practical tools and resources required to successfully establish and operate a private limited company.
Author: Katie Paxton-Doggett
Price: £29.95 | September 2016