Unfortunately as we cannot check that an eBook has been saved and downloaded before requesting a refund, our eBooks are non-refundable. If you have a query over your purchase, please contact us
No, we do not offer this. A hard copy and an e-text are two separate products and are not sold on a partnership basis.
Our eBooks are delivered via download. Upon purchasing an eBook, you are presented with a link which allows you to download and save your eBook locally on your computer.
Yes, for ePub files you will need Adobe Digital Edition which is free to download.
Generally, when you click on the link to download your file, you will be prompted to download this software in order to open the file. PDFs and Kindle files will open automatically on your reading device.
An internet connection is only required when downloading the ebook for the first time. Once the ebook is downloaded and saved, you do not need an internet connection to start using your eBook.
Going forward, ICSA Publishing will aim to publish eBooks the same day as a print book is published. Our eBooks are produced with the same care, dedication and attention to detail that goes into our print books but as the eBook production process is quite new to us we are constantly improving our production schedule and the final product so some timing issues may occur.
Publishers are required to protect and prevent the illegal distribution of copyrighted material which includes an author's intellectual property. All of the content published by ICSA Publishing is copyrighted by ICSA Publishing Ltd, or by our contracted authors.
If you have any queries about availability, please contact us