The Role of the Company Secretary: Part 2

This one-day course covers how to get the most out of board and committee meetings, document retention and key issues around shares and shareholder relationships. 9am - 4.30pm, Central London.


This course follows on the first part, however, anyone in a company secretary's role is welcome to attend. (Those working in the not-for-profit sector may prefer The Role of the Charity Secretary.)

The course leaders use interactive case studies and course notes to reinforce key topics. There is also an opportunity to discuss specific issues concerning your organisation.

What you get

By the end of the day you will understand:

  • How to get the most out of board and committee meetings
  • Best practice in agenda setting and preparing board papers
  • The importance of minutes and written resolutions
  • Document retention and document retention policies
  • How information should flow to and from the board
  • Key issues around shares and shareholder relationships

You will also receive:

  • The tools and resources to find out what company secretarial procedures should be followed and when
  • A Delegate Pack containing comprehensive course notes and presentation slides
  • An ICSA Certificate to show you have attended the course
  • 6 months complimentary professional subscription of ICSA (see below)
  • 6.5 hours credit towards your Continuing Professional Development (CPD) 

Your complimentary 6-month professional subscription

We support our attendees long after they complete the course. Your professional subscription includes a subscription to G+C Magazine, as well as access to briefings, discounts and our knowledge base. 

Go further – and save 15% on this course

This course is complemented by The Role of the Company Secretary: Part 1. Save 15% when you book both courses. Call 020 7580 4741 or contact us to find out more.

Special Offer: Get 30% off your copy of The ICSA Company Secretary's Handbook, 11th edition and The ICSA Company Secretary's Checklists, 10th edition

Delegates to this course get the chance to buy the accompanying books at a 30% discount. For more info about our books, please visit the shop.


Please expand the dropdown to see the course programme timetable and highlights.

8:45   Registration & tea/coffee

9:00   Welcome & introductions

9:10   How to get the most out of meetings

Read More

  • The annual calendar of board business and the forward planner
  • Meetings: preparation and agenda setting
  • At the meeting: issues that arise
  • The purpose and legal standing of board packs/document discovery and confidentiality aspects
  • Ensuring board papers are ‘fit for purpose’ to facilitate good decision making
  • Using IT effectively in board processes
  • Minutes of meetings; written resolutions and minute logs; access to minutes
  • Document retention and document retention policies

11:15   Tea/coffee

11:30   Common problem areas

Read More

  • Meetings organisation and set up arrangements
  • Unclear roles and responsibilities
  • Time management
  • Meeting behaviours

12:45  Lunch

13:15  The importance of information flows

Read More

  • Meeting type: how best to support them
  • Defining the purpose of the meeting, agenda setting and management
  • Dealing with routine and non-routine items
  • Getting the most out of pre-meetings with key participants
  • Circulating board papers/timing/method/equivalence of information

14:45 Tea/coffee

15:00  The company secretary and shareholders

Read More

  • Articles of Association; shareholder agreements; AGM's and GM's
  • Changing nature of stakeholder relationships
  • Share registration and dividend issues
  • The concept of 'Stewardship'

16:15 Conclusions and round up

16:30 Close

Course leader

Vanessa Jones

Vanessa Jones is a Director of Corporate Legal Solutions Limited a consultancy company working in corporate governance, risk management and internal control, company secretarial practice and compliance.

View details


I enjoyed both days but day one was definitely easier. Both days were very relevant and I was glad I did Part I & II to get the complete overview.
Susannah James, Office Manager, Impendulo Limited

Very informative, good interaction and group sessions.
Past delegate



£705 +VAT (Non-members)
£635 +VAT (Professional subscribers)
£545 +VAT (ICSA members)
£355 +VAT (ICSA students)

Next course: 19 September 2019
Book now

Location: Saffron House, 6-10 Kirby St, London, EC1N 8TS


28 November 2019

Saffron House
6-10 Kirby St

Call or Contact us with any questions you may have

   +44 (0)20 7580 4741

   contact us

   Saffron House, 6–10 Kirby Street, London, EC1N 8TS

How to find us

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