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An interactive one-day course on how to take minutes accurately and with confidence

Duration: Full day  CPD: 6 hours

About

People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions and a poor chairperson, are just some of the factors that can make this a daunting task.

This interactive course provides practical guidance on how to overcome most problems faced by minute takers and to achieve accurate minute taking. Delegates learn not only how to overcome the usual problems faced by minute takers, but also develop a toolkit of personal skills which will boost their confidence in writing accurate minutes.

Who is this course for?
Anyone charged with, or about to take responsibility for, taking minutes at meetings.

Course highlights?

  • Why are minutes kept?
  • The role of the minute taker
  • The problems with minute taking
  • Understanding the nature of meetings
  • The skills of effective minute writing
  • Essential communication skills

What will you get out of it?

  • A toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes
  • An understanding of how meetings work, the problems which can occur and how they can be addressed
  • Techniques and tips on effective communication, relationship building and dealing with discord
  • Six months’ free affiliate membership of ICSA on attending this course. This gives you opportunities to extend your learning through regular briefings and the knowledge base, benefit from exclusive discounts on further training and publications and extend your network. Discover more.
Get 30% off your copy of the Effective Minute Taking

When you register a place on this course you get the chance of buying the accompanying book at a 30% discount.
Usually £27.95, available for you at £20.00

For more info about the book, please click here.

Upgrade to a Professional Development Award

This course forms part of the ICSA Professional Development Award in Core Skills for Support Staff.

To find out more, call 020 7612 7034 or contact us

Programme

09:00 Registration & tea/coffee
What are minutes and why are they kept?
  • Primary purpose of minutes
  • The legal requirements
The role of the minute taker
  • How to be proactive as a minute taker?
The problems with minute taking
  • Personal and organisational
Understanding the nature of meetings
  • Developing a minute-taking strategy map
  • Relationship building and understanding the different roles of the participants
11:00 Tea/Coffee
11:15 The skills of effective minute writing
  • What does ‘accurate’ mean?
  • Developing personal skills
  • Visual recording
  • What should the agenda include?
  • Presentation and layout of the agenda
13:00 Lunch
Minute taking in practice
An interactive exercise in minute taking through which all the points from the programme will beapplied, thus creating learning points for personal development.
15:30 Tea/coffee
15:45 Essential communication skills for successful minute taking
  • Listening skills
  • Visual skills
  • How to grow in self-confidence?
  • What if you don’t understand?
  • Dealing with arguments
17.00 Close

Trainers

Phil Davis

Phil Davis

Philip Davis has been delivering courses for the ICSA throughout the UK and Europe over the past 10 years. He is responsible for refining and updating programmes to meet best practice.

More about Phil Davis

Rob Robson

Rob is a management training and development consultant and a member of the ICSA. Through TMF Training he specialises in the design & delivery of a range of management workshops, seminars and training courses tailored to the needs of both large corporations and small businesses.

More about Rob Robson

 

Course price

£460 + VAT (Non-members)
£335 + VAT (ICSA Members)
£235 + VAT (ICSA students)

Course date

23 January 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Other dates

Course date

22 February 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

15 March 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

19 April 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

10 May 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

26 June 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

24 July 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

6 September 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

25 October 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Course date

29 November 2018 Book now

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS

Free affiliateship

Get six months free affiliate membership of ICSA with this course and benefit from our knowledge, network and exclusive discounts.

Course price

£460 + VAT (Non-members)
£335 + VAT (ICSA Members)
£235 + VAT (ICSA students)

Course date

23 January 2018 Book now

Other dates

Course location

  • Saffron House
    6-10 Kirby St
    London
    EC1N 8TS
Effective Minute Taking

Minute Taking

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Visit the minute-taking hub to further your minuiting skills with free guidance notes, workshops and more.

Bespoke Training

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