Effective minute taking

Learn how to take confident, accurate minutes with this one-day course. 9am - 5pm. Central London.

Overview

Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.

Or perhaps you have not yet been taught the right way to do it?

This practical, one-day course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.

What you get

By the end of the day you will understand:

  • Why are minutes kept and the issues that can occur
  • How to take accurate minutes, and deal with those issues
  • Techniques for effective communication, relationship building and dealing with discord
  • Essential communication skills

You will also receive:

  • A Delegate Pack containing comprehensive course notes and presentation slides
  • An ICSA Certificate to show you have attended the course
  • 6 months complimentary Professional Subscription of ICSA (see below)
  • 6 hours credit towards your Continuing Professional Development (CPD) 

Your complimentary 6-month Professional Subscription

We support our attendees long after they complete the course. Your Professional Subscription includes a subscription to G+C Magazine, as well as access to briefings, discounts and our knowledge base.

To find out more call 020 7612 7034. 

Special Offer: Get 30% off your copy of Effective Minute Taking

Delegates to this course get the chance to buy the accompanying book at a 30% discount. Usually £27.95, available for you at £20.00 

For more info about the book, please click here.

Programme

Please expand the dropdown to see the course programme timetable and highlights.

9:00   Registration, tea/coffee

9:15   What are minutes and why are they kept?

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Primary purpose of minutes

The role of the minute taker

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What should the role include?

The problems with minute taking

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Personal and organisational

11:00   Tea/coffee

11:15   The agenda

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  • Analysing the agenda from the note taker’s perspective.

The skills of effective minute taking

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  • Preparation for the note taking phase
  • The importance of a developing a note taking strategy
  • Key techniques for note taking

13:00   Lunch

13:45   Listening skills

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  • The importance of active listening

The skills of effective minute writing

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  • Problems and challenges
  • Preparation for the minute writing phase
  • Constructing the final minute
  • Capturing areas of challenge

16:05   Tea/Coffee

16:15   Roundtable discussions

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  • The self-confident minute taker

    - Essential personal skills for successful minute taking

  • Points for personal application

17:00  Close

Course leader

Phil Davis

Philip Davis has been delivering courses for the ICSA throughout the UK and Europe over the past 10 years. He is responsible for refining and updating programmes to meet best practice.

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Rob Robson

Rob is a management training and development consultant and a member of the ICSA. Through TMF Training he specialises in the design & delivery of a range of management workshops, seminars and training courses tailored to the needs of both large corporations and small businesses.

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Testimonials

Excellent passionate course teacher, very likeable. The whole day was very fun and enjoyable.
Corinne Barrett, Administrator, NHS Enfield CCG

Phil is very knowledgeable and engaging, I have learnt a lot. There was a good mix of group work and interactions as a whole.
Lauren Sharp, Executive Assistant, Coin Street Community Builders

Great course. I wasn’t looking forward to it but have learnt a lot, which I will definitely take back with me and apply.
Suzanne Shields, Deputy Board Secretary, Insolvency Service.

Booking

PRICE 

£460 + VAT (Non-members)
£335 + VAT (ICSA members)
£235 + VAT (ICSA students)

Next course: 26 June 2018
Book now

Location: Saffron House, 6-10 Kirby St, London, EC1N 8TS

ALTERNATIVE DATES

24 July 2018

Saffron House
6-10 Kirby St
London
EC1N 8TS

6 September 2018

Saffron House
6-10 Kirby St
London
EC1N 8TS

25 October 2018

Saffron House
6-10 Kirby St
London
EC1N 8TS

29 November 2018

Saffron House
6-10 Kirby St
London
EC1N 8TS

Call or Contact us with any questions you may have

   +44 (0)20 7580 4741

   contact us

   Saffron House, 6–10 Kirby Street, London, EC1N 8TS

How to find us

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