Effective Minute Taking training course

Learn how to take confident, accurate minutes with this one-day course. 9am - 5pm. Central London.

Upcoming dates to be confirmed

If you need any further assistance or advice, please call +44 (0)20 7580 4741 or contact us


Due to the current coronavirus pandemic, we have converted our classroom training courses into virtual training courses. Due to the regulations around social distancing, we have put all of our classroom training on hold until early 2021. Once these dates are open for booking you will find them listed below.  But for now, please visit our Virtual Classroom Training section and register for the virtual edition of Effective Minute Taking Course.  

Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.

Or perhaps you have not yet been taught the right way to do it?

This practical, one-day course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.

What you get

By the end of the day you will understand:

  • Why are minutes kept and the issues that can occur
  • How to take accurate minutes, and deal with those issues
  • Techniques for effective communication, relationship building and dealing with discord
  • Essential communication skills

You will also receive:

  • A Delegate Pack containing comprehensive course notes and presentation slides
  • A certificate to show you have attended the course
  • 6 months complimentary Professional Subscription of the Chartered Governance Institute (see below)
  • 6 hours credit towards your Continuing Professional Development (CPD) 

Your complimentary 6-month Professional Subscription

We support our attendees long after they complete the course. Your Professional Subscription includes a subscription to G+C Magazine, as well as access to briefings, discounts and our knowledge base.

To find out more call 020 7612 7034. 

Get your copy of Effective Minute Taking, 2nd edition and Corporate Governance Unlocked

Delegates to this course get the opportunity to buy the accompanying books when signing up. For more info about our books, please visit our book shop.



Please expand the dropdown to see the course programme timetable and highlights.

9:00   Registration, tea/coffee

9:15   What are minutes and why are they kept?

Read More

Primary purpose of minutes

The role of the minute taker

Read More

What should the role include?

The problems with minute taking

Read More

Personal and organisational

11:00   Tea/coffee

11:15   The agenda

Read More

  • Analysing the agenda from the note taker’s perspective.

The skills of effective minute taking

Read More

  • Preparation for the note taking phase
  • The importance of a developing a note taking strategy
  • Key techniques for note taking

13:00   Lunch

13:45   Listening skills

Read More

  • The importance of active listening

The skills of effective minute writing

Read More

  • Problems and challenges
  • Preparation for the minute writing phase
  • Constructing the final minute
  • Capturing areas of challenge

16:05   Tea/Coffee

16:15   Roundtable discussions

Read More

  • The self-confident minute taker

    - Essential personal skills for successful minute taking

  • Points for personal application

17:00  Close

Course leader

Phil Davis

Philip Davis has been delivering courses for the ICSA throughout the UK and Europe over the past 10 years. He is responsible for refining and updating programmes to meet best practice.

View details

Rob Robson

Dr Rob Robson is a Principal Lecturer at the University of Greenwich Business School and a management development consultant. He has been a member of the Chartered Governance Institute for over 30 years. Through his company, TMF, he specialises in the design & delivery of a range of seminars and training courses tailored to the needs of both large corporations and small businesses.

View details


Excellent passionate course teacher, very likeable. The whole day was very fun and enjoyable.
Corinne Barrett, Administrator, NHS Enfield CCG

Phil is very knowledgeable and engaging, I have learnt a lot. There was a good mix of group work and interactions as a whole.
Lauren Sharp, Executive Assistant, Coin Street Community Builders

Great course. I have learnt a lot, which I will definitely take back with me and apply.
Suzanne Shields, Deputy Board Secretary, Insolvency Service.
Very engaging and informative, succint without over expressing a particular area.

Past delegate



£525 +VAT (Non-members)
£475 +VAT (Professional subscribers)
£395 +VAT (Members: The Chartered Governance Institute)
£295 +VAT (Students: The Chartered Governance Institute)

Upcoming dates to be confirmed

Location: Saffron House, 6-10 Kirby St, London, EC1N 8TS


There are no upcoming dates at this time.

Call or Contact us with any questions you may have

   +44 (0)20 7580 4741

   contact us

   Saffron House, 6–10 Kirby Street, London, EC1N 8TS

How to find us

You may also like

Effective Chairing Skills

A one-day course for anyone with responsibility for meetings or decision-making. 9am -5pm. Central London.

More information

Search ICSA