Document Retention: Getting it Right

A practical, one-day course for anyone responsible for the management of corporate documents. 9am - 5pm. Central London.

Upcoming dates to be confirmed

If you need any further assistance or advice, please call +44 (0)20 7580 4741 or contact us


Businesses that don't maintain clear records often find themselves in financial and legal difficulty. The problem lies in knowing exactly which documents to retain– and for how long. This course examines the importance of a robust document retention policy  – and the risks when this is not in place.

What you get

By the end of the day you will understand:

  • Which documents your organisation needs to retain – and for how long
  • The consequences for companies who fail to do so
  • How to develop an effective document retention policy
  • How to balance business needs with regulatory obligation
  • Retention, disposal and review procedures
  • Data law and the use of documents as evidence
  • The retention of electronic data 

You will also receive:

  • An opportunity to ask our experts specific questions relating to your organisation
  • A Delegate Pack containing comprehensive course notes and presentation slides
  • An ICSA Certificate to show you have attended the course
  • 6 months complimentary professional subscription of ICSA (see below)
  • 6 hours credit towards your Continuing Professional Development (CPD) 

Your complimentary 6-month professional subscription

We support our attendees long after they complete the course. Your professional subscription includes a subscription to G+C Magazine, as well as access to briefings, discounts and our knowledge base.

Special Offer: Get 30% off your copy of The ICSA Company Secretary's Handbook, 11th edition and The ICSA Company Secretary's Checklists, 10th edition

Delegates to this course get the chance to buy the accompanying books at a 30% discount. For more info about our books, please visit the shop.


Please expand the dropdown to see the course programme timetable and highlights.

9:00   Registration & tea/coffee

9:30   Document management polices

Read More

  • Where to start? Why not just keep everything?
  • What is a document and why have a policy?
  • Who needs to approve it and what should the policy cover?
  • Project management
  • Proportionate response

Retention schedules

Read More

  • Establishing retention periods and schedules
  • What should be set out in retention schedules?
  • Factors that determine retention periods
  • Purposes for which records are kept
  • How should the schedules be laid out?
  • Planning for distribution to users
  • Guidance to retention periods for: accounting and tax records, personnel, health & safety and pension records contracts company secretarial, material information management sales and marketing

11:30   Tea/coffee

11:45   Disposal and review procedures

Read More

  • Making the policy work and review procedures
  • Methods for disposing of paper and electronic records
  • Sensitivity categories, disposal record and archiving

Electronic data

Read More

  • BSI code on legal admissibility of electronic information
  • Converting paper documents to electronic records
  • Regulatory requirements for creating and storing electronic data
  • Emails – policies, storage and treatment

13:00 Lunch

13:45  Documents as evidence

Read More

  • Documentary evidence
  • The discovery process
  • Privilege

Risk assessments and limitation periods should litigation occur

Read More

  • Record retention for risk assessments and liability limitation
  • Criminal and civil actions and an overview of limitation periods

15:45 Tea/coffee

16:00  Data protection and other legal issues?

Read More

  • Record retention for risk assessments and liability limitation
  • Criminal and civil actions and an overview of limitation periods

17:00 Close

Course leader

Andrew C Hamer

Andrew is a Partner of The Mentor Partnership, a consultancy specialising in company secretarial practice, publishing and training.

View details



£705 +VAT (Non-members)
£635 +VAT (Professional subscribers)
£545 +VAT (ICSA members)
£355 +VAT (ICSA students)

Upcoming dates to be confirmed

Location: Saffron House, 6-10 Kirby St, London, EC1N 8TS


There are no upcoming dates at this time.

Call or Contact us with any questions you may have

   +44 (0)20 7580 4741

   contact us

   Saffron House, 6–10 Kirby Street, London, EC1N 8TS

How to find us

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