Key Performance Indicators (KPIs) are the benchmarks used by organisations to ensure their company is working reliably and productively towards wider organisational goals. But what makes a good KPI and how do you go about measuring them?
This course will help you to identify what it takes to create KPIs that are both reliable and measurable. Discover what foundations and support good KPIs need and how to successfully embed these KPIs into your organisation, whilst ensuring employees are engaged with them.
CPD: 4 hours
Ross Maynard is a Fellow of the Chartered Institute of Management Accountants. He has worked as a consultant and trainer for over 20 years, specialising in process improvement and lean for finance teams. He has presented at lean conferences in the UK, Australia, Italy and Denmark and has written many articles and blogs on process improvement.
£75 + VAT (Non-members)
ICSA Members and Students get a discount of 10% with the code ICSA101