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Specimen NHS clinical commissioning group meeting etiquette

Nearly half of the respondents (49%) thought that the most important aspect for a board to govern effectively was to focus on strategic decision making. Board trust and collective behaviours received the least support in being a contributory factor in an effective board. Board observations undertaken during the research highlighted a number of behaviours that suggest that not all board members were fully engaging with the business to be transacted.

Examples of poor boardroom behaviours highlighted by the report included:

  • using electronic devices
  • conversing with colleagues
  • interrupting colleagues
  • reading non-board papers during the meeting
  • arriving late
  • fidgeting
  • knowing looks/raising eyebrows/rolling eyes.

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