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DoH launches review of staff engagement in NHS

11 October 2013

The Department of Health (DoH) has launched a review looking into staff engagement and empowerment in order to push for higher quality patient care.

The review will focus on identifing the barriers preventing some NHS providers from engaging and empowering staff, outline good practices within the NHS and other sectors, and recommend how these can be adopted throughout the NHS. 


It will look in detail at the hospital sector but will also consider primary and community care and relationships with social care.


In addition, options for supporting employee voices and their stake in organisations providing NHS services will be considered and a range of options, including models such as social enterprises and mutual organisations will be assessed.


It will be led by Professor Chris Ham, Chief Executive of the King’s Fund. He will be supported by an independent panel of experts from healthcare and other sectors.


Chris Ham said: ‘Evidence shows that engaging and empowering staff can improve performance and lead to higher quality care for patients. I am delighted to be leading this independent review which I hope will support the development of innovative provider models that give NHS staff a stronger voice in their organisation.


‘The review aims to ensure that staff in all organisations delivering NHS services are empowered to make the greatest possible contribution to the delivery of efficient services and high quality care.’

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