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Welcome pressure

23 February 2016

Welcome pressure - read more

Strong culture requires strong leadership, says Bernadette Barber

My mother could not bring herself to hang up the phone on unsolicited callers, whether they represented charities or double glazing companies. Although she was clear that her windows did not need replacing, the emotional pressure applied by charity requests proved to be too much. When dementia rendered her unable to cope, I was shocked to find that she had signed up to numerous monthly charitable donations. Each payment was small, but the cumulative effect was a large drain on her limited...

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