Role purpose:

The successful candidate would lead the Company Secretarial Team in Corporate Solutions which has responsibility for servicing a portfolio of 500+ corporate treasury, securitisation and aircraft leasing clients. The primary purpose of the role is to drive best in class service delivery through efficient and effective processes and procedures. This role holder will need to implement a framework and culture that clearly differentiates the Capita Company Secretarial team from other players in the market.

Accountabilities and main responsibilities:

•    Establish and maintain sound motivational people management practices. Ensure employee development is aligned to business objectives.
•    To manage tracking and reporting of performance to ensure team accountability and quality of service
•    To ensure the team is continually developing their expertise
•    Manage all related HR information, and compile and distribute departmental / functional / employee MI at pre-agreed intervals.
•    Actively monitor team structure and resourcing and prepare proactive proposals to Senior Management addressing scalability, succession planning and restructuring
•    To be fully aware of all internal and external stakeholders regarding the team’s services.
•    Ensure the provision of agreed management information, reports and updates on a scheduled basis to the Senior Manager
•    To identify and develop any correlations in service offerings across all divisional locations, to encourage leveraged business opportunities and cross selling
•    To ensure efficient use of systems and platforms to promote efficient processes for growth and facilitate the expansion of our offering capabilities
•    Active involvement in ad-hoc projects as assigned.
•    To understand and anticipate changes in laws, practices and regulations that affect our client base
•    To obtain internal and external stakeholder feedback and drive increases in client satisfaction and engagement
•    Ensure the timely and accurate resolution of any internal or external issues
•    Oversee, plan and finalise all internal audits, SAS70 reviews and compliance checks as and when required.

Qualifications and skills:

•    A third level ICSA, law or financial accounting qualification is preferred.
•    A minimum of 3 years’ relevant experience in the financial services industry.
•    Excellent interpersonal and leadership skills with an ability to communicate effectively (written & oral) at all levels.
•    Strong delegation skills and ability to work effectively in a fast paced, complex and dynamic environment.
•    Ability to work as part of a management team, demonstrating good organizational and analytical skills.
•    Proven track record of driving team initiatives and projects to completion.

Competencies:

•    Leadership
•    Communication and Influence
•    Innovation, change & continuous improvement
•    Technical awareness
•    Regulatory awareness
•    Customer service
•    Commercial Awareness

To apply:

Please send CVs and cover letters to:

Reference number: TL-CST

Apply now

Back to search