Managing Risk, Leading Change: Isle of Man Conference 2018

This conference took place on 9 May 2018


As regulation of financial services continues to tighten and political uncertainty in the UK and Europe creates greater instability in the market, company secretaries and governance professionals on the Isle of Man have an opportunity to lead thinking and innovation in governance, risk and compliance.

ICSA’s offshore jurisdiction events are designed specifically for company secretaries and governance leaders. This year's Isle of Man conference takes on the theme ‘Managing Risk, Leading Change’ and reflects the bold role that the Isle of Man can play in the governance environment. The conference will also take a look at the new agenda for ICSA: The Governance Institute.

Delegates will benefit from expert input on topics including: stakeholder engagement, personal development, cyber security and reputation management.


08.30 Registration

Chair’s opening remarks

Simon Osborne FCIS, CEO, ICSA


Opening keynote address: Values and ethics in business

Where upheld, values and ethics shape the way a business is governed. Simply paying lip service to them can easily see a company lose sight of its original objectives. In this keynote address, the Lieutenant Governor will speak on the importance of not just having values as a business, but having ones that actively promote strong ethics and business integrity.

Sir Richard Gozney, Lieutenant Governor of the Isle of Man


A new agenda for ICSA

As governance continues to evolve, ICSA is changing too. This year, we are introducing several significant initiatives to better serve company secretaries and the growing governance community. This session will tell you more about what is changing, why, and how we hope to add lasting value for members, students and employers.

Charis Evans, Business Development Director, ICSA


Cyber security: hope for the best, plan for the worst

Cyber criminals are becoming increasingly sophisticated and even the most advanced security systems can be penetrated. This means businesses need to start thinking about when, not if they will have to deal with a breach situation. So, whilst prevention is important, developing appropriate strategies to effectively respond to cyber incidents is vital. This session will focus on the role of the board when it comes to developing robust cyber security policies.

Rob Shapland, Principal Cyber Security Consultant, First Base Technologies LLP


Networking tea and coffee break


The stakeholder voice in board decision making

In 2017, following the UK Government’s decision to introduce secondary legislation to further strengthen engagement between boards and stakeholders, ICSA and the Investment Association in 2017 produced a report on the issue, The Stakeholder Voice in Board Decision Making. This session draws on themes from the report, using real life case studies and highlighting some innovative approaches to stakeholder engagement.

Peter Swabey FCIS, Policy and Research Director, ICSA


Improving organisational and individual effectiveness

We all have brains that can make us impulsive, irrational and emotional. Understanding why this is and how to control these functions can help increase focus, reduce stress and connect with people more effectively. Using principles based in organisational behaviour and psychology, our speaker will describe how to apply these to improve both personal effectiveness and better understand the cause of certain behaviours in the workplace.

Kerrie Unsworth, Professor, Leeds University Business School


Networking lunch:

Sponsored by Brainloop

Afternoon chair: 

Christine Clucas ACIS, Chair, ICSA Isle of Man


Corporate Governance Update

In December 2017, the Financial Reporting Council opened consultations on what it called, “a sharper UK Corporate Governance Code to achieve long-term success and trust in business”. We take a detailed look at the changes to the Code, what’s driven them, and reflect upon the wider context of governance reform.

Chris Hodge, Policy Advisor, ICSA


Developments in the Isle of Man pension

For the last few years the Isle of Man government has been working on changes to the Manx state pension, accommodating the fact that the Isle of Man and the United Kingdom will no longer operate the same state pension scheme. The Treasury have taken the time to consider a number of recommendations, and in this session we will hear about the latest developments ahead of its proposed introduction in April 2019.

David Ireland, Director of National Insurance, The Treasury, Isle of Man Government


Tea and coffee break


All are equal in the eyes of the law: an update on the Equality Act 

As well as addressing issues such as equal pay for men and women, the Equality Act will deal with discrimination based on a number of issues including age, disability, sexuality, race and religion, both in terms of employment and the provision of goods and services. With the Act being phased in in stages up until 2020, we will look at the key provisions businesses need to be aware of, what they will change and when they become law.

Caren Pegg, Partner, Appleby (Isle of Man) LLC


Managing reputation: the Isle of Man as a place for business

It takes a lifetime to build a good reputation, but you can lose it in a minute. Negative publicity is a significant threat to any organisation, and as the Isle of Man looks to continue to be an attractive place for business we will address the importance of building risk management into governance frameworks.

Andrew Griffin, Partner, Deloitte LLP


Chair’s closing remarks and close of conference


Networking drinks:

Sponsored by Board Intelligence 

*Please note this programme may be subject to change.


Peter Swabey FCIS, Policy & Research Director, ICSA

Peter is responsible for developing the profile of the Institute to members, regulators, policymakers, employers and other stakeholders by delivering thought leadership and lobbying campaigns aligned to ICSA strategy and promoting strong governance as the vital ingredient for success in organisations. Peter has 30 years' experience of the share registration industry, gained at Lloyds TSB Registrars and subsequently Equiniti and Equiniti David Venus amongst others. He is a member of the CBI Companies Committee, the QCA Corporate Governance Expert Group and the Shareholder Voting Working Group, as well as being an Alternate Member of the Takeover Panel and a past chairman of the ICSA Registrars Group.

Rob Shapland, Principal Cyber Security Consultant, First Base Technologies LLP

Rob Shapland is an ethical hacker with 9 years’ experience conducting penetration tests for hundreds of organisations, from small businesses to major international organisations.

He specialises in simulating advanced cyber attacks against corporate networks, combining technical attacks with his other hobby of dressing up and tricking his way into company headquarters using social engineering techniques.

He is also a regular speaker at events and conferences around Europe, and has appeared on both BBC and ITV as a cyber security adviser. He holds qualifications from SANS, Offensive Security and CREST, and has been trained in social engineering techniques by Chris Hadnagy, one of the world's leading practitioners and researchers.

Charis Evans, Business Development Director, ICSA

Charis is ICSA’s Business Development Director. In this role, she is responsible for developing new technical capabilities and services across the organisation, and leads the publishing, web and IT teams.

Charis joined ICSA in 2013 as Head of Marketing with responsibility for brand development, communications and data.

Previous in-house and consultancy roles have been with educational publishers, Collins and Granada Learning, heritage organisations including the V&A and the Imperial War Museum and digital business, principally recruiters and start-ups in the creative industries.

Caren Pegg, Partner, Appleby (Isle of Man) LLC

Caren specialises in employment law and is Global Head of Employment Law at Appleby. She has extensive experience in dealing with both non-contentious and contentious matters, including redundancy, employment issues related to mergers & acquisitions, regulatory disputes, restructuring, unfair dismissal, sex discrimination and contracts of employment. Her clients range from leading global and local corporate entities to high net worth individuals. She has been actively involved in liaising with the Isle of Man Government in relation to the consultation exercises concerning all employment legislation that has been introduced over the last decade.

Caren is currently Vice-President for the Isle of Man Chamber of Commerce, which represents the voice of business on the Isle of Man and specifically looks at forthcoming legislation and government initiatives concerning commerce. Caren is also Chair of the Multi-Agency Forum, a collaborative body spanning the public, private and third sectors which was formed to specifically focus on equality legislation disability legislation. She has been described by Chamber and Partners as “the first stop for employment advice in the Isle of Man”.

Chris Hodge, Policy Advisor, ICSA

For ten years until 2014, Chris was Director of Corporate Governance at the UK’s Financial Reporting Council. He was responsible for developing and promoting the UK Corporate Governance Code – one of the earliest and most influential codes for companies. The practices he introduced include board effectiveness reviews and public reporting on the management of significant risks. Chris was also responsible for introducing the first national stewardship code for investors in the UK in 2010. Similar codes have since been introduced in many other countries.

More recently, Chris was the FRC’s Strategy Director and was responsible for developing their overall strategy for 2016–19. He established, and chaired for eight years until 2015, the European Corporate Governance Codes Network. Chris has also worked with bodies such as the European Commission, OECD and World Bank in advisory roles, and is a regular presenter and moderator at international conferences

Andrew Griffin, Partner, Deloitte LLP

Andrew is a specialist in strategic crisis, issues and reputation management. For nearly 20 years, he has advised some of the world’s largest and most respected companies, helping them factor reputation into their decision making, resolve controversial issues and respond to crises. Andrew is also a regular media commentator and conference speaker and his latest book, ‘Crisis, Issues and Reputation Management’ was published in 2014.

Simon Osborne FCIS, Chief Executive, ICSA

Simon Osborne is Chief Executive of ICSA and Joint Head of ICSA Board Evaluation. Based in London, he is responsible for the management of ICSA in the UK, Republic of Ireland and Associated Territories (UKRIAT) region. Mr Osborne is a Fellow of ICSA and has over 40 years’ industry experience.

Simon joined ICSA in 2003 as Head of ICSA Board Evaluation. In 2005, he became Chairman of the ICSA Company Secretaries’ Forum. He was appointed Chief Executive in 2011.
Before ICSA, Simon worked at Railtrack Group PLC for 10 years, initially as Group Secretary and General Counsel and later as the Group Legal Director. Prior to this, he worked at the British Railways Board as Head of Legal Department.

Simon is a member of the International Corporate Governance Network (ICGN) and serves on its Bylaws and Procedures Committee. He is a non-executive director of Crown Business Communications Ltd and of MNN Holdings Ltd. He is also Deputy Chairman of the Railway Benefit Fund.

Mr Osborne qualified first as a Solicitor of the Senior Courts of England and Wales in 1973.

Christine Clucas ACIS, Chair, ICSA Isle of Man

Christine graduated with a BA honours degree in history from the University of Newcastle upon Tyne. She then qualified as a Chartered Member of the Institute of Personnel & Development, an Associate of the Chartered Secretaries & Administrators and as a Member of the Chartered Institute of Marketing.

Christine is currently Deputy Director (Change) in Social Security, a Division of the Isle of Man Government Treasury. Previously, Christine carried out a variety of managerial roles, in HR, pensions, customer service, estates management, PR and marketing for British Telecom, Manx Telecom and Isle of Man Post Office.

Christine became a Council Member in March 2013 and branch Chairman in 2016.

Sir Richard Gozney KCMG CVO, Lieutenant Governor of the Isle of Man

After graduating from St Edmund Hall, Oxford in 1973, Sir Richard Gozney joined the Foreign and Commonwealth Office and went on to have a varied career in diplomacy.

In 1989, after foreign postings that included Jakarta, Buenos Aires and Madrid, Sir Richard was Private Secretary to three Foreign and Commonwealth Secretaries: Sir Geoffrey Howe, John Major and Douglas Hurd.

In 1993 he was appointed British High Commissioner to Swaziland. After serving three years in Swaziland he was appointed Head of the Foreign Office Department advising on the foreign policy aspects of defence and then Chief of the Intelligence Assessment Staff.

Sir Richard returned overseas when he was appointed British Ambassador to Indonesia in 2000 and then British High Commissioner to Nigeria in 2004. In 2007 Sir Richard’s last FCO posting was as Governor and Commander-in-Chief of Bermuda.

David Ireland, Director of National Insurance, The Treasury, Isle of Man Government

David Ireland is responsible for National Insurance policy in the Isle of Man and over the last 5 years has been heavily involved in the review of the Isle of Man State Pension scheme.

David started work in the former Department of Health and Social Security 30 years ago in the National Insurance team and over that time he has worked in all areas covering National Insurance and the benefits derived from their payment building up an extensive knowledge of the Islands National Insurance scheme.

In 2010 National Insurance collection and policy was transferred to the Income Tax Division of the Treasury and David moved to that Division to assist in its integration.

Andrew is a specialist in strategic crisis, issues and reputation management. For nearly 20 years, he has advised some of the world’s largest and most respected companies, helping them factor reputation into their decision making, resolve controversial issues and respond to crises. Andrew is also a regular media commentator and conference speaker and his latest book, ‘Crisis, Issues and Reputation Management’ was published in 2014.


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