Board Dynamics Summit 2019

Best practices for better boards


Friday, 1 March 2019


Member: £260 +VAT
Non-member: £340 +VAT
Student: £100 +VAT
Professional Subscriber: £306 +VAT


Hallam Conference Centre, London


Corporate Governance Unlocked

1 March 2019 | Hallam Conference Centre, London


Having an effective, healthy and well-balanced board is key to creating a positive ethical culture within an organisation. Nevertheless, shaping the boardroom for success through good governance has always been a particularly challenging endeavour. This practical interactive one-day summit explores how to identify your board’s weak points,make improvements and monitor your board’s progress. Join us to hear the latest thinking on board development and gain practical advice on how to achieve it in your organisation.



Registration, tea/coffee


Chair’s opening remarks


Opening address


Tone from the top – how board behaviour affects corporate culture

Culture is the DNA of an organisation, shaping its strategy and the behaviour of its employees. Defining and embedding the mission, vision and values has become part of the board’s main responsibilities. In order to do this effectively, the board must “live” these values. In this session we explore how can boards lead by example in setting a positive corporate culture.

Professor Roger Steare, Corporate Philosopher in Residence, Cass Business School


Networking tea and coffee break


Resolving boardroom disputes

Disagreements between directors can undermine board’s effectiveness and have a serious impact on organisation’s performance.Whilst every board aims to strike a balance between toxic conflict and constructive tension, there are occasions when intractable differences arise. Here we will look at how you can resolve disputes effectively, build resilience and prevent future conflicts.

Randall S. Peterson, Professor of Organisational Behaviour & Academic Director of the Leadership Institute, London Business School


Networking lunch


Board meetings: setting the right conditions

Creating a conducive environment for the board to meet is crucial if they are to do their job effectively. There are many things to consider when organising your board meeting: agenda, availability of information and timing to name a few. Here we will explore some of the key things that will help you improve the productivity of your next board meeting.


Improving decision-making through creativity

Using different perspectives to look at the same problem could lead to a more effective decision-making process. Having a board that has a diverse range of backgrounds, experiences and perspectives can help foster more creative thinking which can promote innovation and better problem solving. Hear about this and other factors that can improve the decision-making capability of your board.

Moderator:Dr Mannie Sher, Director – Group Relations Programme & Principal OD Consultant

James Elfer, Strategy and Behavioural Insights Director, MoreThanNow

Marsha Ramroop, Founder, Unheard Voice


Networking tea and coffee break


How to strengthen trust in the boardroom

As guardians of good governance, company secretaries play a key role in promoting trust and confidence within the board. Transparency, accountability and clear and honest communication are key to achieving this. Here, we analyse techniques to boost trust between directors in the boardroom and how it can lead to improve board effectiveness.

Maria Kolitsida, CEO,


An introduction to coaching for company secretaries

Mentoring and Coaching skills can be used to develop a high performing Company Secretariat, set and achieve personal work goals or structure difficult conversations across your organisation, including the ones with the Board. In this practical workshop, we will introduce mentoring and coaching techniques , practice the core skills and explore how Governance Professionals can apply them to improve their own effectiveness and how they deal with the board.

Lesley Ward FCIS, Branch Liaison and Mentoring Manager, ICSA

16.30 Closing remarks and conference close

*This is a draft programme and may be subject to change


James Elfer, Strategy and Behavioural Insights Director, MoreThanNow

James'experience is varied, from roles at Google and Network Rail to Managing Director of the Employee Practice at MSLGROUP, his last position before founding MoreThanNow in 2015. James holds and Executive MSc in behavioural science with distinction from the London School of Economics and does his utmost to keep one foot in academia and the other in practice.

MoreThanNow MoreThanNow is a behaviour change consultancy, founded to transform the way we think about culture with applied behavioural science. Their mission is to bring evidence based, experimental approach to challenges that matter - like inclusion, innovation and performance, while translating the research of leading behavioural scientists for progressive leadership teams.

Maria Kolitsida, CEO,

Maria has a strong professional experience in strategy and innovation based on emerging technologies and scientific trends. Her rich academic background includes BSc and MSc diplomas in Neurobiology and Biotechnology from the University of Reading, a Policy Making & Lobbying Diploma from Michigan University, a MBA from The University of Liverpool and an AI in Business Strategy Executive Program Certificate from MIT.

Maria has nine years of experience in corporate environment as an innovation and policy maker working for Coca Cola, GSK, McCormick-PepsiCo, European Associations and six years as a co-founder and consultant for tech start-ups, winning UK Green Innovation award in 2014. Her work focuses on the application of cognitive neuroscience in organisational behaviour.

Maria leads research programmes conducted by in collaboration with universities and research institutes in Canada and Europe. The research covers the fields of neuroeconomics, behaviour analysis, neurolinguistics, embodied cognitive artificial intelligence, learning and emotional psychology. Maria is also an adjunct professor of Neuromarketing courses at various UK universities.

Professor Randall S Peterson , Professor of Organisational Behaviour & Academic Director of the Leadership Institute, London Business School

Professor Randall S Peterson is Academic Director of the Leadership Institute. His current research activities include investigating: leading diverse teams, how CEO personality affects top management team interaction, leadership transitions in organisations, board effectiveness, conflict management in teams, and the effects of member personality on group interaction and performance.

As Professor of Organisational Behaviour at London Business School, he teaches Executive Education and MBA programmes on leading teams and organisations, high performance teams, leadership assessment, and interpersonal skill development.

He has been invited to teach and consult across the world, for companies such as Alcan, AREVA, Barclays, Braxton, Chevron/Texaco, Deutsche Bank, Emirates Bank, E.ON, IBM, Lufthansa, Nestlé, Price Waterhouse Coopers, and Roche.

Marsha Ramroop, Founder, Unheard Voice

Born on the outskirts of London in the mid ‘70s, to Trinidadian parents, Marsha spent her childhood mixing with people of all different backgrounds in the multi-cultural area where she lived.

Marsha was always interested in radio and started working in voluntary, charity and community stations from 14 years old. In the mid-90s she started work at the BBC in TV programming before moving to BBC World TV News Japanese Translation Unit. She worked in commercial radio and returned to the BBC to work in community journalism, radio and TV, 15 years ago. Whilst there she did another post-graduate degree in Management and moved into leadership roles at the BBC, advising on Diversity & Inclusion policy within the organisation.

She is one of the very few independently certified practitioners and facilitators of Cultural Intelligence (CQ) in the UK; and one of the first 300 in the world. She has actively sought out marginalised communities to work with them and been successful at opening wider the doors of organisations. She has developed inclusive training programmes and mentored people to help enter institutions they felt were closed off to them.

Her business Unheard Voice provides consultancy, training via workshops and group sessions, Cultural Values (CVA) and Cultural Intelligence (CQS) assessments, both self-assessment and 360 (multi-rater)and keynote speaking on Diversity and Inclusion.

Professor Roger Steare, Corporate Philosopher in Residence, Cass Business School

Since 1998, Roger has helped thousands of leaders around the world to re-discover their purpose, humanity and integrity with significant improvement in sustainable profitability. Clients have included Barclays, BP, Citi, Clifford Chance, EY, HSBC, Nationwide,NHS Trusts, Openreach, PWC and RBS. He has also advised regulators, law enforcement and other government agencies.

His book ethicability has sold over 25,000 print copies and has been licensed as an e-book to over 600,000 employees across the firms he advises. He is also a co-designer of the MoralDNA Profile, cited in papers published by the Chartered Management Institute, the Chartered Insurance Institute, EY, the FCA and PWC.

His work has also been profiled in The Times, The Financial Times, The Wall Street Journal, Les Echos and The Guardian. He has been described as a "disruptive", "provocative" and "world class"keynote speaker on leadership, culture and ethics.

Lesley Ward FCSI, Branch Liaison and Mentoring Manager, ICSA

Lesley has recently joined ICSA as Branch Liaison and Mentoring Manager. In this role she is the key contact for ICSA’s UK Branches and leads the ICSA mentoring programme. She is a Chartered Company Secretary with over 15 years’ experience as well as an accredited coach, specialising in working with Governance Professionals. Through the ICSA mentoring programme and her coaching she is passionate in helping governance professionals to thrive and excel in their roles.

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