Will is Professional Development Director for ICSA. In this role, he is responsible for the Institute’s events and qualifications businesses, and leads on implementing strategies for developing new products and for maintaining and reviewing the existing product base.
Will joined ICSA in 2000 and much of his work since that time has focused around product and business development. That work has included editing ICSA’s membership magazine, building up its conferences and training businesses, and more recently taking responsibility for its qualifications. Past roles have included time at ICSA Information & Training Ltd and the (former) Royal Society for the Promotion of Health.