The evaluation process

Evaluation tailored to your needs

ICSA Board Evaluation offers an individually tailored approach to board evaluation. 

Our evaluation process culminates in a report to the board based on information gained from confidential one-on-one interviews with each board member and input from ICSA's extensive evaluation experience.

Two members of our team are assigned to conduct each evaluation. The facilitator is responsible for conducting each interview with the board members and producing the draft report based on those interviews. The moderator is available for the facilitator to consult during the evaluation and as back up if circumstances require it and works closely with the facilitator in the production of the report. Both team members will be involved in meetings with the chairman and the company secretary and will attend a board meeting together as observers (if the client agrees) in order to gain an understanding of the dynamics of the board.

We ask at the outset to meet the chairman to ensure he has a full understanding of the evaluation process, to identify any areas to which he would like particular attention to be given and to gain his views of how the board is operating.

We also ask at the outset to meet the company secretary to ensure that we have a full picture of the operation of the board and its relationships with the main committees, the background of each board member and the current key issues occupying the attention of the board; and to ensure that all board members have been given information on the evaluation process.

Using signed-off interview notes, we write a succinct, supportive report to the board, incorporating recommendations where changes would assist the board in its wish to maximise its performance.

We then facilitate a discussion on the report at the board meeting, based on two or three questions or issues which will have been agreed in advance with the chairman and which address the principal recommendations.